SERVICE UPDATE:
Coinos is back online but withdrawals are currently frozen due to a data loss incident. We lost our whole database sometime overnight and the latest available backup is about 24 hours old so we will need to piece together payment records and balance updates that occurred in the meantime from logs somehow. We're working on it.
We also had an unplanned outage of about 4 hours yesterday due to issues arising from an Internet connection upgrade at our data center. It's not clear whether these two incidents are related. We don't suspect any foul play. Funds are safe and we will make sure everything is accounted for.
Thank you for your patience as we work to restore service.
Adam Soltys
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Thank you for the update
Keep up the good work!
Should probably mirror everything onto a local server, or something, and setup a fallover protocol, so that outages aren't noticeable.
At your scale you should have hourly snapshots at least and a replicated replay log for your DB that is nearline but fairly separated by a firewall or even separate building.
Need infrastructure consultant? Https://bareit.tech could even be informational etc.
If my bank ever paused withdrawals, even temporarily, I'd find a new bank immediately. π€·ββοΈ
In this case, I'm less worried (invested). But still, something to ponder.
Lol try withdrawing all your money from your bank at once. Also banks are not open 24 hours a day 7 days a week
Hmm. The bank may not be open, but I can spend my money 24hrs/day. Also, though I've never tried removing all my money at once, the reason I haven't is because it is FDIC insured.
Personally, I don't believe apologizing for your custodian is the best path forward.
FDIC insured πππππππππππ you don't still believe this fairy tale do you?
Thanks for your service.
ty for the update.
very very bad timing for me personally, but ok... that's lightning
For those of you wondering what's going on with your #Coinos wallet.
#IKITAO #Nostr #Tech
SERVICE UPDATE:
Coinos is back online but withdrawals are currently frozen due to a data loss incident. We lost our whole database sometime overnight and the latest available backup is about 24 hours old so we will need to piece together payment records and balance updates that occurred in the meantime from logs somehow. We're working on it.
We also had an unplanned outage of about 4 hours yesterday due to issues arising from an Internet connection upgrade at our data center. It's not clear whether these two incidents are related. We don't suspect any foul play. Funds are safe and we will make sure everything is accounted for.
Thank you for your patience as we work to restore service.
Adam Soltys
View quoted note →
For what itβs worth. The number of sats I see in my wallet is accurate. Or very close to accurate at least.
I definitely have someone elseβs corn sitting in mine. Hopefully it finds its way to the rightful owner
Yep, saw this thank you fam. Still waiting to see some funds show up in the account
Thank you for your work! Trying to zap your note, but Alby is acting up π
Any way we can help? I know that I withdrew a couple dozen bucks worth of sats right before your crash. Will keep an eye out to make sure I donβt get βrefundedβ. Thatβs the least I can do.
A Huge amount of my wallet was not appeared after it is back. Again the wallet is not active. My fundraiser funds were also in that wallet too. I am afraid I will lost them. π
View quoted note β
Good job being transparent
I think it's time for @Mysterious Hamster to consider spark.money L2 Bitcoin layer.
Thanks π
JUST CAME BACK FROM A LOCAL FARMERS MARKET AND TOLD TWO VENDORS ABOUT COINOS.IO. NICE WORK!
2 days ago I started testing your wallet. It gave me good feelings. Today π
I'm a big fan of @Mysterious Hamster for an easy to set up custodial wallet that integrates well with Nostr. However, this incident should be a reminder that all custodians are single points of failure for large numbers of users.
Yes, self-custody has a learning curve, and you become your own single point of failure, but the point is, when your infrastructure goes down, you are the only one affected, not hundreds, thousands, or even millions, depending on the popularity of the service.
View quoted note β
Ok Thanks π
Oooof
Thanks for the update
"not your keys, not your satoshis"
SERVICE UPDATE:
Coinos is back online but withdrawals are currently frozen due to a data loss incident. We lost our whole database sometime overnight and the latest available backup is about 24 hours old so we will need to piece together payment records and balance updates that occurred in the meantime from logs somehow. We're working on it.
We also had an unplanned outage of about 4 hours yesterday due to issues arising from an Internet connection upgrade at our data center. It's not clear whether these two incidents are related. We don't suspect any foul play. Funds are safe and we will make sure everything is accounted for.
Thank you for your patience as we work to restore service.
Adam Soltys
View quoted note →
SERVICE UPDATE:
Coinos is back online but withdrawals are currently frozen due to a data loss incident. We lost our whole database sometime overnight and the latest available backup is about 24 hours old so we will need to piece together payment records and balance updates that occurred in the meantime from logs somehow. We're working on it.
We also had an unplanned outage of about 4 hours yesterday due to issues arising from an Internet connection upgrade at our data center. It's not clear whether these two incidents are related. We don't suspect any foul play. Funds are safe and we will make sure everything is accounted for.
Thank you for your patience as we work to restore service.
Adam Soltys
View quoted note →
It's still down, for me. Been down since this morning.
OK now it's back, but it was down when I checked after dinner today.
Itβs clear to me that Bitcoin payments just arenβt ready yet. I keep trying it, thinking βhey, maybe things are better now,β but each time I end up losing money. And I just canβt recommend something that loses money.
This isnβt a comment against Coinos β I know this stuff isnβt easy, and I actually admire that youβre working to bring all the L2s into one place. Thatβs why I like your platform. But Iβve learned my lesson, and I never keep much in any Bitcoin payment system for exactly this reason. I really hope you get it worked out.
The only Bitcoin L2 thatβs never failed me is the Liquid Network. I know itβs centralized among a few companies, but itβs hard to argue with their track record. Green Wallet gets the job done. Itβs not super fast, but itβs way faster than L1, and Iβve never lost a sat using Liquid β unlike Lightning and Cashu.
I want this to work desperately. Thatβs why I keep trying, over and over. But please be careful β I am sure you already have been thinking this but I am going to say it anyway. βtrust is hard to gain and easy to lose.β I know Iβm saying things you already know, but I just had to get my feelings out.
I believe you are trying to do the right thing. I also know this is probably just a freak accident and it might not even be your fault. I am not mad. I will give you another chance because that is what I would hope for if I was in your shoes.
Keep up the work you are doing and I am praying for your success.
It is ready, youβre just doing it wrong if you use custodial services. A good setup for example is:
@npub148qm...jra7 for lightning payments
@npub1cvql...yjt3 for on-chain checking account
@npub19can...qj29 Q for on-chain savings account
Everything non custodial. It is not difficult to setup nor secure. But Bitcoin requires patience and dedication.
I want to clarify what I meant when I said βitβs just not ready.β More accurately, itβs not ready for the mainstream. Most everyday usersββnormiesββarenβt ready for Bitcoin payments.
It reminds me of something from about a year ago. I was watching a video from Linus Tech Tips, where Linus and his team took on a βLinux-only challenge.β For a month (or maybe longer), they ditched Windows and tried to use Linux exclusively. At the end, Linus concluded: βLinux is just not ready for the mainstream.β
That comment really annoyed meβbecause I use Linux every day. But then I realized: Iβm a programmer. The way I use my computer is more complex than the average user. Whatβs easy and intuitive for me just isnβt the same for someone else.
And thatβs the core of the issue with Bitcoin. Things need to be stupid simple to work at scale. Like you mentioned, custodial solutions sometimes failβbut setting up self-custody is even harder.
I remember the first time I used an L1 Bitcoin walletβit felt simple and intuitive. I donβt think itβs hard for everyday people to understand how Bitcoin works after theyβve tried it once or twice.
The real friction comes from L2s. Theyβre just a bit too complex for the average user to casually figure out. Thatβs where custodians come in. And honestly, I think theyβre doing the best they canβbut the tech is still young. Thereβs no universal playbook for what βdoing it rightβ even looks like yet.
Anyway, thanks again for your thoughtful reply. I appreciate the discussion.
Bitcoin payments work just fine. Lightning over custodian channels, not so much.
Is Coinos really okay? This is a Lightning wallet, right? As far as I know, a data loss issue in a Lightning wallet is not just a simple problem of transaction records disappearing; it can lead to significant financial losses. It could be a serious issue where you might lose the entire channel capacity.
SERVICE UPDATE:
Coinos is back online but withdrawals are currently frozen due to a data loss incident. We lost our whole database sometime overnight and the latest available backup is about 24 hours old so we will need to piece together payment records and balance updates that occurred in the meantime from logs somehow. We're working on it.
We also had an unplanned outage of about 4 hours yesterday due to issues arising from an Internet connection upgrade at our data center. It's not clear whether these two incidents are related. We don't suspect any foul play. Funds are safe and we will make sure everything is accounted for.
Thank you for your patience as we work to restore service.
Adam Soltys
View quoted note →
when can we resume sending and receiving sats?
I tried last night and again this morning. Bummed.
I'm receiving but can't send.
Any update to your service update? π
- still canβt zap.
Let the zaps flow! β‘οΈβ‘οΈβ‘οΈ
Any updates, looking likely to get it back up?
This is rough
Someone knocked the Ethernet cable out his RasPi by the sound of it.
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For the first week, everything looked fineβthe trading platform showed my balance growing steadily. But when I tried to withdraw my funds, I was told I needed to pay a $12,000 βwithdrawal fee.β Clara reassured me this was standard and fully refundable, so I paid it. Unfortunately, that was just the beginning. More unexpected charges followed: a tax clearance fee, a network fee, a security deposit. Before I knew it, I had lost an additional $8,000.
I was crushedβemotionally and financially. My savings were gone, and I blamed myself for ignoring the red flags. A friend eventually suggested I reach out to JBEE SPY TEAM RECOVERY, a company known for helping scam victims recover stolen cryptocurrency.
Although I was skeptical, I was also desperate. I contacted them and provided every detail I could: wallet addresses, transaction history, chat logsβeverything. Their team got to work right away. Using advanced blockchain tracking techniques, they traced the stolen DOGE, identified the scammerβs wallet, and worked with relevant authorities to freeze the funds before they were moved any further.
Throughout the process, they kept me informed and reassured. After days of relentles
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If youβve been a victim of crypto fraud, I highly recommend contacting them: Email conleyjbeespy606@gmail.com
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you can also contact on instagram
I think your recommendation is a scam.
Lol your VPN has leaked your location and the call center you are working for! GTfo. π€£
Yes Sr π«‘πβ‘οΈ
we trust you!
Hey I've sent a liquid transaction to my wallet before I sent this, it showed up at first but now isnt there. Will all deposits on coinos be updated?
Trusted third parties π
SERVICE UPDATE:
Coinos is back online but withdrawals are currently frozen due to a data loss incident. We lost our whole database sometime overnight and the latest available backup is about 24 hours old so we will need to piece together payment records and balance updates that occurred in the meantime from logs somehow. We're working on it.
We also had an unplanned outage of about 4 hours yesterday due to issues arising from an Internet connection upgrade at our data center. It's not clear whether these two incidents are related. We don't suspect any foul play. Funds are safe and we will make sure everything is accounted for.
Thank you for your patience as we work to restore service.
Adam Soltys
View quoted note →
SERVICE UPDATE:
Coinos is back online but withdrawals are currently frozen due to a data loss incident. We lost our whole database sometime overnight and the latest available backup is about 24 hours old so we will need to piece together payment records and balance updates that occurred in the meantime from logs somehow. We're working on it.
We also had an unplanned outage of about 4 hours yesterday due to issues arising from an Internet connection upgrade at our data center. It's not clear whether these two incidents are related. We don't suspect any foul play. Funds are safe and we will make sure everything is accounted for.
Thank you for your patience as we work to restore service.
Adam Soltys
View quoted note →
Keep up the good work and Godspeed.

