Andrews & Arnold Ltd (AAISP)

Andrews & Arnold Ltd (AAISP)'s avatar
Andrews & Arnold Ltd (AAISP)
🛡️ aaisp_at_social.aa.net.uk@momostr.pink
npub1sv0s...rq9x
Andrews & Arnold Ltd, official Fediverse/Mastodon account. Staff should tag posts, usually with initials, e.g. ^RevK is director nostr:npub12hz33t24636gc3p7ppeyscsn8u959ge0etfw4jdxahamw89yf6vq84ynw4 ^AB and ^AH are general managers Follow nostr:npub1ydwmm3jvhr63q5y0gq46xul7ck8zheu2ryq0f8vk3agexpe2jhfshwyrfd for live status posts. For an urgent response, calling or emailing is probably better than a DM on here, for now. Main web site: https://aa.net.uk Status pages: https://aastatus.net
DATA SIM swaps are going well, we have contacted a lot of customers, and will have all replacement SIMs issued soon. The process is mostly working well, scan QR to activate new SIM and swap. We are matching billing (credit DATA SIM and charge new SIM), and credit notes have started issuing today. Some people have reported some issues with some routers, which are being investigated. Usage is not yet showing on new SIMs but will soon. Thank you for your patience. -- ^RevK
Normal Direct Debits on first working day of November (Monday 3rd) are expected to happen on Wednesday 5th. Sorry for any confusion or inconvenience, and the extra two days credit. We believe we have identified the cause of the issue and expect all to be normal next month. -- ^RevK