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Warning: do NOT use travala.com any more, if you did. They directly stole my money. Here is my response to the customer service agent: (Customer service agent), > Sorry for the delay, im ahmed from compliance department, for refund or either processing the booking, the verification is a mandatory step, we require the minimum and basic info for that, and you can pass it easily through the following link : <snipped> Let's establish the facts: I have been a regular customer of Travala for years, have done probably a hundred or more bookings through your site - mentioning this *not* to claim some status as a customer (which I do not want, and do not have), but to point out that ZERO times on the website or through any of those transactions was it mentioned that you could simply keep my money and provide no service - i.e. STEAL my money - if I did not pass a verification process -handing over extensive and intrusive personal documents - that you never documented anywhere. And indeed for this booking, again, no such advance warning was given. So you (that is to say Travala, not you personally!) act exactly as a kidnapper: to give me back the money which is mine, you insist that I hand over security sensitive information. Which I will not do. There are an endless stream of documented violent theft events of cryptocurrency holders, so spreading one's personal information is stupid, and any claim you make to "keep my data safe" is ridiculous, given the equally endless stream of reported hacking events. I do not trust your company with my personal information because I don't trust *any* company with it. I have been doing Bitcoin development work for over a decade, I will make sure that a lot of people in the community know that Travala steals its customers money, directly, with no apology. Feel free to pass this message to any management, I would appreciate that. (me)

Replies (71)

↩ replying to Tanja
You guys will learn about the importance of fungibility. Something us OGs that actually use Bitcoin daily for over ten years had to find out at one point as well. Use tainted coins and the empire will not grant you access. Guess why we all landed in camp Monero? Because it is about information. It's better to know a service doesn't take Monero so I can route around them. While when they use Monero I know there will never be a problem of acceptance. That is peace of mind and a huge market opportunity for those that can see this.
Looks like the message I wrote to banks when they took my money hostage "requiring" more paperwork. I would say thats none of their business. And then they would conclude they could no longer serve me and were required to debank me. And I would say "I already found a bank that treats my money better than you do, bye!" Fuck their wish for more control through fear. Fuck them. Go somewhere where your money is treated best. Thanks for the travala warning. It should go on a list of companies or banks not to use.b
If this is news to you, you are a noob. They are a front for Binance. This is war time. Use any centralised third party as if they are your enemy. Tainted (risk scored) transactions are a real thing on transparent chains. That's why cypherpunks preach the use of Monero. In the case of Travala, the removal of Monero (after advertising it big times on Reddit and elsewhere) has been a gigantic red flag. Huge business opportunity for those who know how to set this up correctly.
waxwing's avatar waxwing
Warning: do NOT use travala.com any more, if you did. They directly stole my money. Here is my response to the customer service agent: (Customer service agent), > Sorry for the delay, im ahmed from compliance department, for refund or either processing the booking, the verification is a mandatory step, we require the minimum and basic info for that, and you can pass it easily through the following link : <snipped> Let's establish the facts: I have been a regular customer of Travala for years, have done probably a hundred or more bookings through your site - mentioning this *not* to claim some status as a customer (which I do not want, and do not have), but to point out that ZERO times on the website or through any of those transactions was it mentioned that you could simply keep my money and provide no service - i.e. STEAL my money - if I did not pass a verification process -handing over extensive and intrusive personal documents - that you never documented anywhere. And indeed for this booking, again, no such advance warning was given. So you (that is to say Travala, not you personally!) act exactly as a kidnapper: to give me back the money which is mine, you insist that I hand over security sensitive information. Which I will not do. There are an endless stream of documented violent theft events of cryptocurrency holders, so spreading one's personal information is stupid, and any claim you make to "keep my data safe" is ridiculous, given the equally endless stream of reported hacking events. I do not trust your company with my personal information because I don't trust *any* company with it. I have been doing Bitcoin development work for over a decade, I will make sure that a lot of people in the community know that Travala steals its customers money, directly, with no apology. Feel free to pass this message to any management, I would appreciate that. (me)
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I’m sorry for that. Been there with another one StealthEX (should be stealEX). I have to say that it was my fault, at the time I already had lots of experience on the P2P and still decided to risk with a potential scammer. It was a good lesson for me, since that I only P2P and encourage the ghetto swaps, build community. Centralized deserve nothing but fiat