[1/2]
FEMA received calls from people in Texas, shortly after the big flood, that it was unable to answer because of cancellation of call center contracts. The immediate cause seems to be incompetent management, but a deeper part of the case seems to be the magats' hatred of FEMA and of people who get help from the government and

FEMA Didn’t Answer Thousands of Calls From Flood Survivors, Documents Show
Two days after deadly Texas floods, the agency struggled to answer calls from survivors because of call center contracts that weren’t extended.
Glossary



