“See what is happening, not what is supposed to happen”
> It consistently makes mistakes that even an undergraduate wouldn’t be allowed to get away with: leading questions, inserting its own meaning, and generally acting as a confirmation bias machine.
The Product Picnic
See what is happening, not what is supposed to happen
The stories we are telling around user research and LLMs have locked us into a doomed framing. Reject the very notion that it is "better than nothi...