Trying to think of a plan B for the Owncast community chat if RocketChat deletes our account.
I'm aware that I'll be ABSOLUTELY FUCKING MURDERED* if I don't use Matrix. But ughh. I might be a hypocrite because I say when people join the Fediverse it's no big deal that you need to learn about picking a server. But you're choosing to join the Fediverse, and it's on your own terms.
If you're joining a support chat, it's usually not on your own terms, you're not joining because it's fun, and you're probably already pissed off. The last thing you want to tell somebody who just wants some help is "First, select a home server! Now select a client! Feel free to just use Element. What is Element? You use Element to use Matrix."
I'm not saying it's hard. I'm just saying in this particular context I'm trying to be sensitive about the use case.
*Seriously disemboweled.