Call center staffers explain to researchers how their AI assistants aren't very helpful
Lots of manual corrections and data entry still required ai-pocalypseΒ Recent research details how customer service reps at a Chinese utility's call center often struggled when trying to use an AI assistant, and were forced to make manual fixes.β¦
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Call center staffers explain how AI assistants aren
ai-pocalypse: Lots of manual corrections and data entry still required







