Call center staffers explain to researchers how their AI assistants aren't very helpful Lots of manual corrections and data entry still required ai-pocalypseΒ  Recent research details how customer service reps at a Chinese utility's call center often struggled when trying to use an AI assistant, and were forced to make manual fixes.… #theregister #IT
HPE finally closes Juniper deal, but offers no details on what happens next A big shrug to early integration questions HPE has completed its takeover of Juniper Networks, but the conjoined pair isn't yet ready to discuss details about how the networking business will fit into HPE's existing lineup alongside Aruba.… #theregister #IT
MethaneSAT 'likely not recoverable' after losing contact with Earth Methane monitoring satellite managed just over a year in orbit before its sudden demise The Bezos-backed MethaneSAT satellite has been declared "likely not recoverable" after losing contact with controllers just over a week ago.… #theregister #IT
23andMe's new owner says your DNA is safe this time Nonprofit TTAM assures everything is BAU. Whether that makes customers feel better is another matter The medical research nonprofit vying to buy 23andMe is informing existing customers that it plans to complete the deal on July 8.… #theregister #IT
Huawei can't wriggle out of Iran sanctions trial, judge rules Dismissal bid denied as 16-count indictment moves toward trial in May 2026 Huawei will still have to face trial in the US next year over alleged breaches of sanctions against Iran after a judge declined its request to dismiss various charges.… #theregister #IT
Microsoft kicks off new fiscal year with more layoffs Reports of 9,000 staff cut Microsoft's recent trend of wide-scale workforce reduction continues, with reports that Redmond is preparing to slash an additional 4 percent of its employees – or around 9,000 people.… #theregister #IT
'Elevated' moisture reading ignored before Heathrow-closing conflagration, says NESO Datacenters kept humming along, but there's plenty of blame to be passed around elsewhere The cause of a power outage that cut the juice to London Heathrow airport in March has been identified - along with a chain of failures that allowed it to happen.… #theregister #IT
Trump's One Big Beautiful Bill bankrolls $85M Space Shuttle shuffle NASA science might be cut, but cash can be found to move a 'space vehicle' from museum to museum Lurking in the text contained within the One Big Beautiful Bill, which was passed by the US Senate yesterday, is an $85 million allocation for shifting a "space vehicle" to a new location, widely interpreted as a move of t… #theregister #IT
Impact of Microsoft taking over Enterprise Account renewals starts to 'bite' Cutting out middle man dents coffers of larger service providers, helps Redmond offset AI investments The sweeping changes Microsoft is making to its licensing incentives for large service providers is taking hold.… #theregister #IT
US drops sanctions on second Russian bulletproof hosting vehicle this year Aeza Group accused of assisting data bandits and BianLian ransomware crooks The US Treasury has sanctioned Aeza Group, a Russian bulletproof hosting (BPH) provider, and four of its cronies for enabling ransomware and other cybercriminal activity.… #theregister #IT